Support
One inbox for every app.
Tell us which app, your phone model and what happened.
DocMaster
- A scanned page won’t let me edit the text. A scanned page is a picture, so DocMaster can’t change its words. Add a text box there instead.
- The AI asks for a big download. The AI runs on your phone, so it needs a one-time download of about 1.1 to 2.9 GB, depending on your phone (Wi-Fi recommended), and a 64-bit phone. After that it works offline.
- Removing ads. One optional one-time purchase, Remove Ads, turns the ads off. Payment is handled by Google Play.
- About DocMaster · Privacy policy
Universal TV Remote
- My TV doesn’t show up. Put your phone on the same Wi-Fi as your TV, turn the TV on and open the app. If it still doesn’t appear, use “Add by IP address” on the Choose your TV screen.
- The TV asks for a code or to allow the app. Choose Allow on the TV, or type the code shown on the TV. The app shows what to do for your TV.
- Power doesn’t turn the TV on. This works on TVs that keep their Wi-Fi awake in standby. If your TV has a setting for it, the app shows it.
- Report a problem from the app. Settings › Help › Report a problem opens an email with your app details filled in.
- Subscriptions. Manage or cancel Remote Pro in Google Play › Payments & subscriptions.
- About Universal TV Remote · Privacy policy
NoorVerse
NoorVerse is coming soon. If you’d like to hear when it’s ready, email us.
Purchases and refunds
All purchases go through Google Play, so we never see your card. For a refund, use Google Play’s refund request, or email us and we’ll help.
Who publishes these apps
InnoCraft Labs. On Google Play our apps are listed under the developer name “InnoCraft Studio”.